These are the updates rolled out over October 2026 to all iKnow Safeguarding clients.
Add up to five people to a Concern
You’ll be able to add up to five people to an individual Concern, increased from the previous two limit. Each person can be assigned a Person Type for that Concern, such as “Alleged Victim” or “Alleged Perpetrator”.
Edit Concern notes
Notes let you build a chronological record as new information about a Concern becomes available. You’ll be able to edit an individual note when needed. All previous versions will be retained for audit purposes.